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With the rapid evolvement of technology and communication tools the opportunity exists to raise communication levels to a totally new level. Unfortunately the reality for many businesses however is that communication remains largely ineffective. Although there are many reasons for this, often it is a fundamental lack of discipline that is the key contributor. It … Read More »

When it comes to job satisfaction, financial rewards may be lower on the list than most people think. Being happy with your job seems to depend more on the intangibles: feeling part of a team and being valued and appreciated consistently outrank money when employees are polled about job satisfaction. Here are some tips and … Read More »

To achieve your company’s potential you need to get ‘the right people on the bus in the right seats’. Great business books such as Good to Great by Jim Collins state you must get the tight team in place before focusing on what you do. Yet so often businesses forget this and fail to manage … Read More »

Increasingly companies use outside specialists to do their work. This is partly driven by the ever-lower costs of communication and better online collaboration tools. Almost anything can be outsourced to specialists and reconnected. Certainly companies have for decades outsourced low-value work such as payroll processing and call centres, yet today more critical activities are being … Read More »

HR experts speak about and evangelise about ‘engagement’. What does this mean? Of course engagement is all about the 4E’s: getting people excited, empathetic, ecstatic and energetic about the company and what it does. There’s nothing wrong with that, but how is that achieved? Some HR professionals think it is enough to post the words engagement on every wall, … Read More »